Terms and Conditions of Sale

Article 1: Preamble and Legal Notices

These General Terms and Conditions of Sale (hereinafter "T&Cs") apply fully and without restriction to all sales concluded through the e-commerce shop of RPtronics.

Company Identification:
The private limited company under Hungarian law RPtronics has a share capital of 3,000,000 HUF and is registered under registration number: 01-09-456174.
Registered Office: 1141 Budapest, Szugló utca 125/E A. ép. C. lház. 015. ajtó, Hungary.
EU VAT Identification Number: HU33045292.
Managing Director and Head of Publication: Arnaud LE SERBON.

Hosting Provider Identification:
The website is hosted by the company OVHCLOUD, with its registered office located at 2 RUE KELLERMANN, 59100 ROUBAIX, France.

The RPtronics e-commerce platform specializes in the distribution of technical products and high-precision electronic components to professional clients (B2B) and individual consumers (B2C). Any order placed on the website implies the express, prior, and unreserved acceptance of these T&Cs by the buyer.

Article 2: Offer and Product Catalogue

RPtronics offers an extensive catalogue featuring more than 100,000 electronic component references. Products are described with the highest possible precision through datasheets and associated technical documentation.

Product offers and prices are valid as long as they are visible on the website, within the limits of available stocks. In the exceptional event of product unavailability after an order has been placed, the buyer will be informed immediately via email, and a replacement item or a full refund will be offered.

Article 3: Pricing, VAT and Customs Compliance (UK)

Prices for our products are stated in British Pounds (GBP), excluding shipping and delivery costs. RPtronics reserves the right to modify its prices at any time in response to market fluctuations, but undertakes to apply the rates in force displayed at the time of order confirmation.

Taxation and Customs for the UK:

• Import and Duties: Following the United Kingdom's departure from the European Union, orders shipped to the UK may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of the shipment is the importer of record in the destination country and is responsible for all import fees.
• B2B Transactions: British corporate clients with valid national tax identifiers will be processed on a net basis, subject to proper declaration and processing through international customs routing procedures.

Article 4: Order Process and Security

The order process is carried out via a custom and secure PHP development script on our server infrastructure. The buyer selects their components, confirms the shopping cart, inputs delivery and billing addresses, and validates the order after careful review.

To mitigate brute-force attacks and guarantee the security of the customer area, account access and transactions are protected by a cryptographic security protocol and proof-of-work verification mechanisms.

Article 5: Terms of Payment

Payment for orders is due in full at the time of purchase confirmation. The accepted payment methods are:

• Secure credit cards (Visa, Mastercard) via our SSL-encrypted payment gateway.
• International bank transfers (RPtronics' banking details are provided upon selecting this payment method). The order will only be processed upon effective receipt of funds.

Article 6: Shipping, Logistics and Deadlines

Products are dispatched from our optimized, centralized logistics facility located in France, at Porte de Savoie (73800). Packages are transported to the United Kingdom and internationally in partnership with reliable shipping carriers.

Available Shipping Methods for the United Kingdom:

• Royal Mail / Standard Delivery: Regular home delivery within 3 to 5 business days following dispatch.
• Evri / Local Parcelshop: Delivery to a home address or a dedicated local parcel pick-up point within 3 to 5 business days.
• UPS / Express Logistics: Fast international express delivery within 24 to 48 hours.

Shipping is free for all orders with a total value equal to or exceeding 70 GBP.

Article 7: Right of Cancellation and Returns

In accordance with international consumer standards and distance selling practices, customers have a period of 14 calendar days from receipt of their goods to cancel their order and return the products without giving any reason.

Returned products must be in their original condition, must not have been soldered or damaged, and must be returned in their original packaging. The costs of return shipping are borne by the customer, except in cases where a non-conformity or defect is attributable to us.

Article 8: Statutory Warranties

RPtronics is liable for conformity defects of the sold goods under the conditions provided by applicable commercial and consumer laws.

• Conformity Warranty: Electronic components must be returned in their original state. This warranty does not apply if the component has been soldered, altered, damaged, or used in a manner that does not comply with the manufacturer's technical specifications.
• Hidden Defects: The customer can assert claims for hidden defects of the sold item that render it unfit for its intended purpose.

Article 9: Dispute Resolution and Applicable Law

These T&Cs are governed by and construed in accordance with Hungarian law, without prejudice to any mandatory local consumer protection regulations of the country of residence of the buyer.

In the event of a dispute or claim, the buyer will primarily contact RPtronics' customer service through the online contact form to reach an amicable solution.